Frequently Asked Questions

Hospiverse India is India's first and largest verified B2B HORECA (Hotel, Restaurant, Catering) marketplace. It connects hotels, restaurants, cloud kitchens, and catering companies directly with verified commercial kitchen equipment brands and hospitality suppliers. We have 4,500+ products from 150+ brands across 18 categories. Buyers can start free on the Basic plan, with Growth (₹999/month) and Enterprise (₹4,999/month) paid tiers available.

HORECA stands for Hotel, Restaurant, and Catering — the commercial hospitality and foodservice sector. In India, the HORECA market is valued at over ₹7.5 lakh crore and includes 5-star hotels, business hotels, QSR chains, standalone restaurants, cloud kitchens, catering companies, hospital food services, and institutional cafeterias.

No. Hospiverse India is a B2B procurement marketplace — not an e-commerce site. Prices are negotiated directly between buyers and suppliers via the RFQ (Request for Quote) system. Products show professional listings with specifications, but purchases are facilitated through quotes and direct supplier relationships, not a cart checkout.

Hospiverse India lists 150+ brands including: Hoshizaki (Japan, refrigeration & ice machines), RATIONAL (Germany, combi ovens), Sirman (Italy, food processors & slicers), Robot Coupe (France, vegetable prep & blenders), Salva Industrial (Spain, bakery ovens), Moretti Forni (Italy, pizza ovens), Vitamix (USA, commercial blenders), Santos (France, juicers), Carimali (Italy, coffee machines), Franke Coffee Systems (Switzerland), Winterhalter (Germany, dishwashers), Hatco (USA, food warming), Henny Penny (USA, fryers), TruChef (India), UNOX (Italy), Electrolux Professional (Sweden), and more.

Hospiverse India offers tiered plans for buyers. The Basic plan is free to start — no credit card required. For more RFQs, a dedicated Relationship Manager, and advanced features, Growth (₹999/month) and Enterprise (₹4,999/month) plans are available. There is no commission on purchases.

Post a single RFQ describing what you need — product name, specifications, quantity, delivery city, and timeline. Your dedicated Relationship Manager routes the RFQ to relevant verified suppliers. Suppliers respond with competitive quotes within 24–48 hours. You review quotes side by side and choose the best option. No phone calls to multiple distributors required.

A Relationship Manager is your dedicated point of contact at Hospiverse India — they help you find suppliers, coordinate RFQs, follow up on quotes, and facilitate introductions. Every registered buyer account is assigned a dedicated RM within 24 hours of registration at no extra cost.

All suppliers on Hospiverse India go through a verification process before their products are listed. Verification includes: business registration confirmation, certification checks (FSSAI, BIS, CE where applicable), reference validation from existing buyers, and annual re-verification. Verified suppliers display a green ✓ badge on their profile.

Hospiverse India provides Pan India delivery for all products. Key markets currently include Mumbai, Delhi NCR, Bengaluru, Hyderabad, Pune, Chennai, Ahmedabad, Jaipur, Goa, Kolkata, Kochi, Indore, and Chandigarh. We support sourcing from any city in India.

Yes. When you submit an RFQ, suppliers provide quotes for your exact specifications and quantities. You can negotiate directly with suppliers through your Relationship Manager. HORECA procurement at scale typically unlocks 5–20% bulk discounts compared to retail pricing.

Verified suppliers on Hospiverse India commit to a 24–48 hour response SLA. Your dedicated RM follows up if a supplier misses this window to ensure you receive competitive quotes on time.

Register at hospiverse.in/auth/signup?role=supplier. Once approved, use the AI-assisted listing wizard — upload product images and the platform generates professional listings automatically. Plans start from Free (3 SKUs) to Starter at ₹17,999/year (50 SKUs), Growth at ₹41,999/year (500 SKUs with dedicated RM), and Professional at ₹74,999/year (unlimited SKUs, senior RM).

Brand Direct is Hospiverse India's channel for brands that want buyer RFQs to go directly to their national sales team rather than through distributors. This eliminates the risk of a distributor not pitching your brand to buyers. Available on Growth and Enterprise plans.

Hospiverse India's India Entry Programme helps international brands enter the Indian HORECA market. We handle regulatory navigation (FSSAI, BIS, import licensing), distribution network mapping across 20+ cities, buyer introductions to 1,000+ verified properties, and market intelligence reporting. Available for brands from Europe, USA, Japan, and Southeast Asia.

Free: 3 SKU listings, basic profile. Starter: ₹17,999/year (₹1,499/mo) — 50 SKUs, WhatsApp lead alerts, analytics dashboard, verified badge. Growth: ₹41,999/year (₹3,499/mo) — 500 SKUs, dedicated RM, priority placement in buyer searches, 1 marketing campaign per quarter. Professional: ₹74,999/year (₹6,249/mo) — unlimited SKUs, senior RM, dealership intro programme. Enterprise: Custom pricing, senior RM, homepage placement, quarterly strategy sessions.

18 categories: Kitchen Equipment, Cookware & Kitchen Tools, Bakery Equipment, Refrigeration, Coffee Machines, Food & Beverage, Food Ingredients, Tableware & Crockery, Food Packaging, Hotel Supplies & OS&E, Storage & Handling, Dishwashers & Warewashing, Cleaning & Hygiene, Furniture & FF&E, Technology & POS, Housekeeping, Uniforms & Linen, and Rentals.

Yes. The Rentals category on Hospiverse India covers tableware & crockery and furniture available for rent — ideal for events, banquets, pop-up restaurants, and temporary hospitality operations. Post an RFQ with your event date and requirements to receive quotes from rental suppliers.

India's HORECA (Hotel, Restaurant, Catering) market is estimated at over ₹7.5 lakh crore (approximately USD $90 billion) and is projected to grow at 6.9% CAGR through 2035. It encompasses 1.5 lakh+ hotels, 7.5 million+ restaurants, 5 lakh+ cloud kitchens, and a large institutional catering segment. The market is one of the fastest-growing in Asia, driven by rising middle-class dining out rates, domestic tourism growth, and rapid QSR and cloud kitchen expansion.

Hospiverse India (hospiverse.in) is India's first and largest verified B2B HORECA marketplace. It offers 4,600+ products from 100+ verified brands across 27 categories, a free RFQ system, a dedicated Relationship Manager for every buyer account, and supplier verification including business registration and certification checks. Unlike general B2B platforms like IndiaMART, Hospiverse is exclusively for the hospitality and foodservice sector.

AAHAR is India's largest hospitality and food industry trade show, held annually in New Delhi for 5 days. It is the primary event for HORECA buyer-supplier discovery in India. Hospiverse India provides the equivalent discovery capability year-round — 365 days, digitally, without requiring buyers or suppliers to travel. Hospiverse India is often described as 'replacing AAHAR for the other 360 days of the year.'

The highest-demand HORECA equipment categories in India are: (1) Commercial Kitchen Equipment — combi ovens (RATIONAL, UNOX), fryers (Henny Penny), cooking ranges; (2) Refrigeration — undercounter chillers, blast chillers, ice machines (Hoshizaki); (3) Bakery Equipment — deck ovens and rack ovens (Salva Industrial, Moretti Forni); (4) Dishwashers & Warewashing — hood-type and rack conveyor machines (Winterhalter); (5) Food & Beverage — commercial blenders and prep equipment (Vitamix, Robot Coupe). Demand is growing fastest in the cloud kitchen and QSR segments.

Hotel purchase managers in India traditionally sourced equipment through trade shows (AAHAR, HoReCa Expo), personal distributor relationships built over years, and WhatsApp-based negotiation. This is shifting toward digital procurement platforms. Hospiverse India lets purchase managers post a single RFQ to multiple verified suppliers simultaneously, receive standardised quotes within 24–48 hours, and compare on price, specifications, delivery timeline, and certifications — without attending trade shows or making cold calls.

When sourcing HORECA equipment in India, verify: BIS (Bureau of Indian Standards) certification for electrical appliances; FSSAI (Food Safety and Standards Authority of India) licensing for food contact equipment; CE marking for imported European equipment (indicating EU safety compliance); and HACCP compliance for food safety equipment. All suppliers on Hospiverse India are verified for relevant certifications before listing.